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Directed Perception models are available in a number of different configurations and with various accessories. We offer detailed Configuration Guides to help you select the right configuration for your needs. You can find the Configuration Guides under the “Options/Accessories” tab on the product model page. Alternatively, you can contact Sales at (650) 692-3900 or sales@dperception.com.and an applications expert will be happy to speak with you about your requirements and which model/configuration best meets your needs.
Doing business with Directed Perception is fast and simple. Products can be ordered directly or through one of Directed Perception's distributors or resellers. Direct orders can be placed as follows:
- Purchase Order - Directed Perception offers credit terms to qualified buyers. If you do not have an account with us, please include bank and trade references with your P.O. using this credit application form. We will notify you of credit approval with your order acceptance. Fax purchase orders to 650-692-3900 or email to sales@dperception.com.
- Credit Card - We accept credit card orders. Please use this credit-card-form, complete, sign and fax to: 650-692-3930.
- International Orders - Prepayment is generally required for international orders. We accept payment by credit card or bank-wire transfer. Contact Sales at 650-692-3900 ext. 201 for bank transfer information.
Your order will be acknowledge formally including estimated ship-date. For questions about status of an existing order please contact: (650)692-3900 ext. 102. For other questions about ordering contact Sales at: 650-692-3900 ext. 201.
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Directed Perception prides itself on prompt delivery. We maintain stock for most products and for smaller quantities this generally means orders ship within a few days of receipt of order. If you have an important project deadline or requirement just let us know - we will do our best to satisfy that request.
All orders are shipped FOB Burlingame, CA. Customer is responsible for all applicable tariffs, and import duties. We offer the following shipping options:
- Next Day
- 2-day
- 3-day
- Ground
Shipping costs vary by method, location, and weight. For purchase orders leave amount blank, or call for estimate. for further information contact us.
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Directed Perception, Inc. warrants its products against defects in material or workmanship, as follows: For a period of one year from date of purchase, Directed Perception, Inc. will repair the defective product and provide new or rebuilt replacements at no charge. Warranty repairs require the issuance of a repair authorization number from Directed Perception, prior to the return of merchandise, and the buyer assumes responsibility for freight charges. After the one year period, you must pay for all parts, labor and freight. This warranty does not cover any damage due to accident, misuse, abuse or negligence. You should retain your original bill of sale as evidence of the date of purchase.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. DIRECTED PERCEPTION SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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